Monday, June 2

Tuesday, June 3

7:00 am

Conference Registration and
Continental Breakfast

Conference Registration and
Continental Breakfast

8:00-11:45 IT Service and Service Cost Modeling Workshop Virtualization and You: Financial Management Issues and Solutions Seminar
Planning and Executing a Usage-Based Chargeback Project from Concept to Sustenance Seminar The Impact and Opportunity of Compliance and Governance Seminar
12:00-12:45

Buffet Lunch
(Not available to family/guests)

Buffet Lunch
(Not available to family/guests)
1:00-3:45 Driving IT Service Management with Activity-Based Analyses Seminar Integrated Service Financial Management for Operational Managers Workshop
IT Service Economics…Enhancing the Value Proposition Workshop Prices – The Key to Getting the Full Benefits of Your Service Catalog Workshop
4:00-6:45 Current Issues for IT Financial Management Seminar Benefits of IT Usage Metering: Increased Accountability and Asset Efficiency Workshop
6:45-7:45

Pre-Dinner Social Hour  (open bar)

Pre-Dinner Social Hour  (open bar)

7:45-9:00

Buffet Dinner

Buffet Dinner

9:00-10:00

After-Dinner Social Hour(open bar)

After-Dinner Social Hour  (open bar)