Case Study: Defending the IT Budget with Investment-based Budgeting J.L. Albert, Associate Provost and CIO
Georgia State University
We are no different from most IT departments. Clients expect more, and yet we are under pressure to reduce our spending. As CIO, I challenged my leadership team to develop a budget for our products and services, as well as rates, all built on a transparent cost model. In presentations to our Executive Management Team, University Senate, and business leaders, it transformed the nature of the dialog from suspicion and political pressure to a fact-based discussion of which IT products and services warrant the University's investment. This built trust, rationalized clients' expectations, and allowed us to fund the innovation and sustenance activities we need to stay competitive. As a valuable side benefit, our IT leaders now better understand the businesses they run, are more customer focused, and teamwork has improved in ways that tangibly saved money.
Improving IT Cost Modeling, Forecasting and IT Operational Efficiency Kurt Shubert, IT Application Support Manager
NSRI USA, Inc.
Most government IT organizations are being forced to simultaneously reduce costs and provide increasingly competitive advantage to their organizations. A revolution, born from leading edge IT organizations and adopted by ITIL v3 standards, is taking place to help IT deliver on this challenge. IT Cost Transparency provides better understanding of IT service costs, cost drivers, service performance, and comparative standing versus the industry in order to help organizations save money by making better informed decisions, to clearly showcase IT’s value within the organization and to improve IT operational efficiency. Kurt Shubert, a pioneer in IT Cost Transparency and ITIL v3 Financial Management, will talk about the benefits of IT Cost Transparency initiatives and the challenges and results of his implementation at NYK Systems Research Institute.
A Review of Your IT Financial Management Principles and Practices Page Hite, Product Manager
IBM Tivoli Software
Let's take a look at how your government organization performs Financial Management. We'll present some examples of different methodologies, try to fit your philosophy and protocols into categories, and scrutinize your ultimate goals. You may be surprised at the results.
Next Generation IT Financial Management – New Tools and Best Practices Joe Pucciarelli, Program Director
While many government IT organizations are charged with running hugely complex enterprises with hundreds of employees and thousands of computers across many states, the most widely deployed IT management software remains MS-Excel. To address this longstanding requirement, a rapidly expanding class of new IT management software is emerging from leading vendors including BMC, CA, HP and IBM (among others). In this presentation, we discuss the emerging new tools and management best practices used to address many of IT's long-standing challenges.
IT Cost Allocation and Recovery Reporting for the State of New Jersey Kathleen Delate, Manager
State of New Jersey
The New Jersey Office of Information Technology (OIT) provides an extensive list of IT and Telecommunication Services to various state agencies. OIT operations are paid for through a combination of direct state appropriation and client non-state accounts via a revolving fund as part of the overall State accounting system. This session will discuss OIT’s newly implemented chargeback model and an in-house .net Cost Allocation & Recovery (CAR) application to produce State billing reports and Budget Federal Claiming documents in order to recover the costs of operation. CAR accumulates data pertaining to mainframe usage, compact disk counts, laser print pages, and labor costs associated with software development. As OIT moves forward, CAR will address costs associated with the newer distributed processing environment, enterprise services, storage a backup, certain publication services, and directly identified administrative or purchased software maintenance fees.
How All the Pieces of Government IT Financial Management Processes Fit Together N. Dean Meyer, President
Service costing, activity-based budgeting, zero-based budgeting, portfolio management, strategic alignment, asset management, expense management, service management, performance management, total cost of ownership, compliance, chargebacks, benchmarking, benefits measurement....All these buzzwords represent important IT financial management processes. But implementing them in the wrong order is likely to lead to disappointing results. If you are missing critical prerequisites, the process will not work. If you are missing key dependent processes, the benefits will be limited. This session reveals the big picture and how all the pieces of the puzzle fit together and what must come before what (the interdependencies), where the big payoffs are (pressure points), and how each of these sub-processes must be designed to fit together in order to add up to a comprehensive resource governance system.
Cloud Computing: Our Final Destination? Robert Mischianti, Managing Consultant
Is cloud computing our final destination in virtualized computing? Government organizations are at various stages in their deployment of virtualized technologies; some are realizing the cost savings and operational benefits slowly while others have been more aggressive. But are we all headed for cloud computing? Has our industry spent the last 25 years decentralizing computing, only to collapse it back? What benefits have been gained during this evolution?
How to Reduce IT Costs and Empower IT Financial Management Product Demonstration Yisrael Dancziger, President and CEO
Digital Fuel Technology
ITIL v3 has changed the game of IT Financial Management. Organizations have to address financial management with a top-down, customer-facing approach and need to have a system in place that allows them to quickly and precisely analyze whether they are charging in accordance with your agreements. In order to effectively implement a rigorous IT Financial Management environment, service organizations must be able to address these vital considerations for themselves and their customers in order to optimize their service delivery and establish a true competitive advantage. In this presentation, Yisrael Dancziger, President and CEO of Digital Fuel will discuss how the Digital Fuel ServiceFlow Software Suite gives enterprises this competitive advantage by enabling them to reduce costs and create greater business value. The presentation will highlight how to implement processes in a federated way such that these organizations can provide the business answers their customers need in a timely and efficient fashion rather than troubleshooting through individual elements of an implementation when there is a problem, and proactively address/modify issues before they negatively impact the customer. Digital Fuel's solution reduces operational costs by automating complex reporting processes and bringing discipline and rigor to an organization's approach to IT Financial Management. Dancziger will draw on examples of how industry leaders like Cummins, Cisco Systems and General Electric have leveraged these strategies to successfully implement an effective IT Financial Management framework and structure.
IT Financial Management with Planview Enterprise Product Demonstration Marcus Klein, Product Line Manager, Enterprise Portfolio Management
Planview Enterprise adds rigor to your strategic management and execution processes, delivering visibility to align strategies with resource capacities and funding across the organization as well as tracking actual spending back to the budget. Planview Enterprise uses the discipline of portfolio management to enable the dynamic management of money and resources to support high value initiatives and better investment decisions. With Planview Enterprise, IT Financial Managers, CFOs, CIOs and Business Unit Managers can:
• Consolidate all IT costs in a central place
• Access a complete view of Project, Strategy, Asset and Service Costs
• Have a source of record for labor actuals and forecasts
• Manage the flow of money between providing organizations, projects/activities and sponsoring organizations
• Track sponsorship and chargebacks
• Integrate with corporate accounting, accounts payable and general ledger systems.
Don't miss this informative product presentation to learn how Planview Enterprise empowers today's IT Financial Managers.
Siwel: Increasing Your Return from Software Asset Management Services Demonstration Barry Friedman, National Practice Director
Siwel Consulting, Inc.
It is a common belief that an Auto-Discovey tool is the only requirement for a Software Asset Management (SAM) solution. It’s certainly a component but the true solution lies within SAM processes, policies and procedures. Siwel helps clients realize true cost saving by analyzing, building, and strengthening SAM processes and practices. Our suite of project based solutions and outsourcing services regularly deliver software cost reductions of 15% to 20%.
Digital Fuel Technologies Reception
Digital Fuel invites you to join us for some delicious food, refreshing drinks, and informal conversations in a relaxing atmosphere. This will be an enjoyable opportunity for you to network with other conference attendees and (if you feel so inclined) learn about Digital Fuel's leading Service Management Solution.
Siwel Consulting Reception
This evening, Siwel will host a reception with beer, wine, sodas and hors d’oeuvres for ITFMA attendees and exhibitors. We hope you will join us for some light socializing and networking.
a leading provider in enterprise financial management software for project-driven organizations
Optimizing State Government Information Technology through Centralization Daniel Frei, Chief Finance Officer
State of Utah Technology Services
The State of Utah embarked on a complete IT consolidation in 2006 bringing all infrastructure and application IT employees and services from 20 disparate executive branch agencies into one centralized agency – the Department of Technology Services. Now after three years since department creation, learn about this unique transformation including challenges, initiatives, achievements, and lessons learned.
IT Financial Planning: Trends for 2009 and Beyond Bob Simko, Executive Director
International Technology Group
As a result of ITG’s annual review of key trends in technology, spending, strategy, and management practices, this session will include discussions of IT budget and staffing trends, as well as the latest buzz-words and vendor directions for both government agencies and business organizations.
Chargeback Reporting for Enterprise Email and Collaboration Services Steven Schafer, IT Administrator for Financial Services
State of Nebraska
In July 2007, the Nebraska Office of the CIO embarked on a project to consolidate all state agency email systems. Utilizing Exchange, Office Communicator (OCS), and SharePoint, the new centralized system will offer a wide range of services, including email, shared applications, and other new collaboration services. This session will outline the comprehensive chargeback model for recovering all one-time licensing and implementation costs and on-going operational expenses.
How the New International Financial and Reporting Standards Will Affect IT Organizations Joe Pucciarelli, Program Director
The International Financial and Reporting Standards or IFRS are the new accounting standards slated to replace existing U.S. rules (GAAP or the generally accepted accounting principles) by 2014. Over 100 countries have already implemented these new accounting practices, so transition for many multi-nationals has already begun! In this presentation, we will discuss the requirements and related implications for IT organizations over the short, medium and long-term.
Cut the IT Budget…How? Debbie Zellner, Principal Accountant
Learn how one government agency has been able to make it through budget cuts successfully. After Riverside County implemented activity-based budgeting, making any necessary budget cuts has never been easier. Learn how Riverside County Information Technology is handling this difficult time in today’s economy and still able to support their customers with lower rates and equitable services.
IT Financial Reporting for Service, Cost and Performance Transparency Hardeep Singh
The client’s perception of IT is that of a "black box” and its size is perpetually increasing with time. With the current economic environment, there is a growing need to unravel the mysteries of the IT black box. The solution of this intriguing problem is to provide a transparent view of IT to the client. This can be achieved by steering IT away from being a cost center towards being a zero percent profit center. The transition is possible only when IT can quantify their services, performance and prices. The journey from black box to "glass box” is riddled with complexities of costing, understanding of services and challenges of defining acceptable performance levels. The speaker will share his experiences of implementing the service transparency initiative in a major organization and the challenges he faced. He will discuss the methodologies used to identify the cost of IT services and the mechanism to package it into the client’s language. You also will have a better understanding of the other initiatives critical to the success of service transparency and the roadmap to achieve the state of the glass box.
Cellular Asset Management: Reducing Cost and Improving Productivity Jon Dezelsky, Executive Vice President
Asset Portfolio Management is the methodology by which government and business organizations can effectively manage their assets throughout their entire lifecycle in order to maximize return on investment. This session will focus on cellular asset management. Cellular management is one of the most difficult assets for companies to control. We will review how organizations can drastically reduce cost and improve productivity through their policies and automated management processes. The practices reviewed during this session are transferable to Telecommunication, Energy and Leasing Management.
Automating IT Cost Transparency: Improving Cost Model Accuracy, Financial Transparency and Operational Efficiency with Apptio Product Presentation Eric Berg, Vice President
Most IT organizations model their IT service costs and cost drivers in Excel with limited analytical capability, inadequate reporting to IT and Line of Business managers, prone to error and requiring days or manual process to update each quarter. Apptio provides a software solution that automates the modeling process, delivering more accurate models, automatic quarterly updates, powerful analytics engine and custom reports. This provides companies a data-driven approach to cost reduction, better forecasting and budgeting, a systematic way to track and improve IT operational efficiency and better communication of the value of IT to the business community.
EcoSys Financial Manager – Gaining Control Over Operational Budgeting Product Demonstration Thomas Brown, Director of Professional Services
Today's leading IT organizations need to be agile and responsive. Financial planners and analysts must reconcile information flowing down from executives responsible for strategy and up from the people close to the work. EcoSys FM successfully bridges corporate strategic planning and IT operational financial management. From fiscal year planning to chargebacks to supporting SOP 98-1 capitalization efforts, Financial Manager provides the IT organization the financial control needed to meet corporate objectives.
ComSci's BillBrowser(tm) Web-based Reporting Increases IT Cost Transparency Needed to Understand and Shape Demand Product Demonstration Robert Svec, President & CEO and
Michael Siniscalchi, Vice President
IT Cost Transparency and Chargeback promote a better understanding of the costs of providing services to a particular business unit. With this understanding, IT can truly partner with business-unit managers and that leads to more efficient, effective consumption of IT services. BillBrowser(tm) provides CIOs and their clients – the business units – with "one bill" covering all technology services. The result: business-unit executives finally have insight into their consumption and utilization of ALL IT products and services. Consequently, they often change their focus from "Why are my workstations so expensive?" to "What technology do we need over the next 12 to 24 months to maintain our competitive edge?"
Apptio is pleased to invite you to join us for some refreshments, hors d'oeuvres and an opportunity to unwind after a long day of sessions. The Apptio team will be on hand to talk about IT Cost Transparency and how Apptio is helping customers reduce IT cost, improve budgeting and forecasting, and automate the tracking and reporting of IT costs. Find us and the drinks are on us!
a leading provider of Technology Financial Management solutions
Improving IT Financial Results with Timely, Accurate and Reliable Reporting of Financial Data Christopher Dedera, Manager
Ernst & Young LLP
Getting the right information at the right time enables IT management to take immediate actions to improve financial performance. Having reliable financial information on IT services allows the government IT organization to internally manage costs and provides IT customers with the ability to impact their cost of IT services. This session will look at the levers used to produce reliable IT financial information and put that information into decision maker’s hands so it has the greatest impact on results. The key learning points include understanding the key levers for producing IT financial data and how the availability of financial data affects results.
Building the IT Chargeback Budget Richard Bell, IT Finance Manager
Liberty Mutual Insurance Group
How does your government agency build the IT Chargeback budget? Look at how it is done for one unit within a large organization. The primary focus will be on the applications portion, but infrastructure chargeback will be looked at as well. The presentation will also include how the supporting functions within IT such as the Project Management Office are accommodated within the model.
How to Survive During Staff Cutbacks Denise Kalm, Director, Product Marketing
The IT world in the public and private sectors has changed. With job losses exceeding 400,000 in the last four years, survival in this New Age requires much more than just putting in a good day’s work. The tools and strategies you need include: career assessment, "managing up,” personal public relations, networking and much more. Learn how to outwit, outplay and outlast the competition – to thrive, instead of just survive – in this presentation.