Nicus Software, a leader in IT Financial Management solutions
How and When to Hire a Consultant Byron Battles, Principal
The Battles Group
While this session focuses on independent telecommunications consultants, the concepts apply to any organization looking for consulting services. You will learn about different types of consultants, what a consultant can do for their organizations, consulting fees, and how to pick the best match for your organization.
Running Your IT Organization as a Business by Managing Your Finances Paul Kurrasch, Manager
IT and Telecommunications are two of the top five operational expenses in most organizations. This presentation provides an overview of how institutions are leveraging best practices to move from being a traditional cost center to leveraging business service management. Beyond the soft dollar savings of improved customer service there are hard dollars to be saved by optimizing your IT resources and providing visibility into your operations. This presentation will focus on:
• Why manage IT costs?
• What do best practice frameworks provide to manage IT costs with?
• How do we manage the costs, and what are the mechanics involved?
Things Every CFO Should Know About Telecom Expenses Kevin Donoghue, President
Across the board and in the midst of a struggling economy, business executives are looking ever closer at their companies’ expenditures. Most are surprised to learn that on average, fixed and mobile telecom services represent four percent of an organization’s annual expenses—while 26 percent of those costs are erroneous. Being that telecom is among the largest expenditures for companies today, managing these expenses should be a priority for the chief financial officers (CFOs). To provide further context on what CFOs should be aware of when it comes to telecom expense management (TEM), Telesoft recently released an eBook highlighting the results from its customer survey entitled, "Seven Things Every CFO Should Know About Telecom Expenses.” The eBook identifies critical areas within an organization where companies are losing millions of dollars by not successfully managing their telecom expenses. This session will examine the survey results within the eBook and investigate the impact proper TEM can have in reducing the margin for error with an organization’s telecom spending. Those attending the session will come away with a better understanding of pitfalls to avoid along with the benefits of implementing an automated TEM system in their organizations.
Managing and Navigating Your Mobile Workforce Ian Murray, Vice President
This session will help you discover new ways to save your company money and protect your sensitive data through effectively managing your mobile devices. You will learn about the building blocks required to successfully create your company's managed mobility program. The following will be addressed:
• Why you should be concerned with properly managing your mobile infrastructure
• Ways to manage change and overcome some of the challenges involved
• The outcomes and goals of a successfully managed mobility undertaking
• What you should look for in a managed mobility service
• The breakdown of the silos, blueprint and underlying processes that will help you create a truly holistic approach to managing your infrastructure
Hear how to avoid some of the common problems associated with creating a Global Managed Mobility program and how to evaluate the best possible solution for your unique company.
How to Generate Immediate Savings with Mobility Spend Management Services Ion Nemteanu, Manager, Mobility Optimization
Today organizations are rethinking the way they do business. As workers react to the pressure to be more productive, usage of smart devices, tablets, and air cards is soaring. This means that wireless expenses are reaching a critical stage. But you can’t manage what you can’t see. Companies that do not actively manage the full spectrum of their mobile communications miss significant savings opportunities. Without centralized visibility and policy management, companies don’t realize how much money is being overspent. This session outlines requirements for effective mobility management and explains why outsourcing can provide immediate and long-term value by laying a framework to support your communications strategies. Learn more ways to manage IT and telecom costs.
Contract Lifecycle Management in the IT Organization Harry Angel, Director
How many locations does your company use to store agreements? How long does it take to determine compliance and risk of all contracts for a particular vendor? Do you know how many vendors you use? Are the right people aware when critical contract dates are approaching? Can others in your company easily access the agreements for which they have responsibility? This session will discuss a unified, single source for managing all your vendor contracts and related documents in the IT enterprise in order to reduce your overall spend and eliminate the embarrassment of being two months into a new budget year when you realize that someone forgot to account for a key maintenance payment for which you have just been invoiced. Key topics will cover the challenges and current state of IT contract management, key questions you need to answer in order to be in control, how to build the business case for a contract management system, and the major areas you need to consider when selecting a solution.
Software Demonstration: Technology Business Management – A Complete Suite of IT Financial Management Solutions Michel Feaster, Vice President of Products
Customer adoption of IT Cost Transparency, IT Service costing, chargeback and budgeting solutions is accelerating like never before. As organizations get started in one area, they naturally want to pursue others. An integrated suite of solutions for enterprise IT provides greater value and a framework for improving IT efficiency and alignment to the business. In this session, you will see an overview and demonstration of Apptio’s TBM suite of applications.
Software Demonstration: Moving IT Financial Management Processes Beyond Spreadsheets Robert Mischianti, Vice President
M-PWR enables customers to transition from spreadsheet-based IT financial management tasks to a process-centric application that delivers automation, scalability, detail audit tracking, web-based reporting and much more...Define and validate your own processes, integrate all of your data elements in one place, satisfy stringent audit requirements, and automate to save time.
Software Demonstration: HP IT and Financial Analysis Solutions Richard Hawes, Product Marketing Manager and
Mark Bradley, Technical Product Manager
This session will explain HP’s strategy for maximizing the value of the data contained within your IT management environment. We will take a look beyond typical IT Financial Management to show how financial, process and performance data can combine to provide new insights that help to run IT like a business. Topics covered will include IT operational reporting, IT Financial Management and how to provide performance dashboards for senior executives with HP Executive Scorecard software.
Relax. Come join us for some food and a drink after a long day, and possibly pick up a prize to take home. Apptio is hosting a social networking reception; just a casual time to talk with your peers and unwind.
How Long Should a Contract Take? Jon Maxim, President
Maxelerate Systems Ltd.
There is an ugly truth in creating IT contracts of more than minimal complexity. They always seem to take longer to create than the time you have. Yet, if you shortcut the process and force a deadline, you are likely to get an inadequate deal. Come to think of it, even if you give contract negotiators all the time they need, you still seem to get contracts that have errors or inconsistencies in them. How can this be? After many years of experience with IT contracts and a recent, extremely long and tortuous telecom contract negotiation, this session is intended to share with you what we have learned and how you can optimize the time available for putting IT deal in place.
If implemented correctly, a metrics program holds much promise for aligning IT with the business and dramatically improving efficiencies. Avoid a metrics meltdown by following best practices for staff and resource measurement.
In Search of Savings and Simplified Managed Services Byron Battles, Principal
The Battles Group
It’s getting harder and harder to justify paying for on-premise telecom infrastructure. There’s an alternative when capital dollars are scarce: managed and hosted services. But your decision comes down to more than just cost…you must consider the security, disaster recovery and compliance implications, just to name a few of the issues. This session will help you determine when managed or hosted services are your best option through a comprehensive evaluation of the various pros and cons.
How to Embrace Telecom Transformation without Breaking Your Budget Sheila Schmidt, VP and GM, Strategic Sourcing
The role of IT as a change agent is made more challenging by today’s economic climate. IT departments are pressed to do more with less; they must find ways to increase business productivity while continuing to diligently manage costs. An area ripe for change is telecommunications. The challenge is to manage this complex environment in a way that embraces change while controlling costs and aligning business and technology goals. The answer lies in building a strategic plan for telecommunications, one with sound policies, procedures and practices that maximize resources, workforce productivity and efficiency. Here’s how to create a plan that your CEO and CFO will buy into. This session outlines the necessary steps to transform your telecom environment, enabling reduced and managed costs, while also allowing for future business growth and change.