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See the Light – Gain the Insight Jane Sydlowski, President
• Are you living in a "Black Hole” relative to IT expenses?
• Do you wonder why IT departments claim savings yet their budget increase year after year?
• Do you fear the ramifications of questioning IT budgets for fear large business losses due to a wrong decision?
In this session, you will learn various strategies to answer these financially critical questions. With each strategy you will learn sure-fire tips and tricks that you can immediately implement to impact the decision-making processes and ultimately the bottom line for your organization. Additionally, case studies will be given as examples to share lessons learned and impact. Finally, the most common stumbling blocks that occur when implementing change will be highlighted.
Getting the Most Out of Your IT Spend Jon Maxim, President
Maxelerate Systems Ltd.
While there has been much advance in the sourcing (procurement) of IT products and services, we are still seeing that IT departments are overpaying and vendors are under-delivering. Is this acceptable in the current challenging economic conditions? Part of the reason is a need to "return to basics”. The other part is a need to put the basics into the current context. Having seen sourcing implemented across a wide range of IT departments, this session is intended to give you a practical, current and effective approach to gaining control of your IT spend with vendors.
Evaluating and Negotiating the Financial and Legal implications of IT Contracts Holly Bickle, Senior Consultant and
Heather Westerman, Senior Consultant
Aspen Lynx Consulting Group
In today's world of complex IT contracts, it is important for financial professionals to understand the many additional financial implications that can result from specific legal terminology in a vendor's contract, as well as how to protect their companies from future issues. This session will discuss identifying and understanding the financial and legal risks and benefits associated with ensuring each contract has a clear statement of work, that the term of the agreement and any related renewal clause are assessed, that intellectual property issues including ownership and indemnification for infringement are addressed, and that any limitation of liability is in line with what makes sense for the particular project and the policies of your company.
Better Financial Management by using a Portfolio Approach to Sourcing John Fisher, Chief Strategy Officer
NET (net), Inc.
People often talk about Strategic Sourcing as a way to drive costs out of their organizations. This sounds good, but in many cases there is no clear path that will enable the procurement or financial management organizations to turn the ideas into actions. In this session, you will learn about using a portfolio approach to achieve savings on your sourcing agreements. Topics will include:
• What is a portfolio approach?
• How to determine if your software/services can be put into a portfolio
IT Asset Management for Government Organizations Howard Hastings, ITAM Evangelist
While all IT organizations share most of the same issues regardless of industry, Government IT has a few extra requirements and some unique challenges. Learn how ITAM Best Practices have helped to address some of these situations, including Privacy Act of 1974 & other Personal Data laws, HIPPA, IT physical security and business continuity reporting, GASB 34/35, and data processing segregation/classification, as well as identifying existing budgetary $$ that can be repurposed to fund new initiatives.
How to Get the Most Out of Your IT Sourcing Department Jon Maxim, President
Maxelerate Systems Ltd.
Are you getting the most of your IT Sourcing (or Procurement) department? Even if you don’t have one, are you getting the most of your sourcing process (or lack of one)? If you are finding that you are not satisfied with the deals you are getting from your vendors or if you want to get more out of the resource you are putting into sourcing, this session is for you. We have looked at a large number of IT sourcing operations and seen which are the common factors that determine whether the organization is getting good value from them. This session will focus on successful use of the sourcing process in IT organizations so that you get the best deals possible.
Driving Business Alignment With A Business-Facing Service Catalog Mary Lou Alter, Solutions Partner
IT organizations routinely employ IT-facing Service Catalogs to help define and manage the services they offer. These catalogs provide information regarding service components, availability, performance objectives and cost. IT organizations are increasingly extending their Service Catalog strategy to include a business-facing view of services and their costs. During this session, we will discuss an approach for developing a business-facing service catalog and the benefits it offers in driving closer alignment and integration with the business.
Spreadsheet Kung Fu or Real-time Analysis? An Enterprise System for Managing IT Finances Michel Feaster, Vice President of Products
Would you rather spend time updating a spreadsheet and chasing down cost data, or providing the CIO with real-time analysis to help drive IT Strategy? It’s time IT Finance had their own financial planning and analysis tools to provide real-time service costing, activity-based costing, collaborative service-based budgeting processes and a Bill of IT reporting system. Come see a demo on Apptio’s IT Financial Management solution.
Give the Business Units What They Want – Predictable IT Costs (Software Presentation) Yisrael Dancziger, President and CEO
Digital Fuel Technology
Business Units are demanding more proof of value from IT investments as those investments become an ever increasing portion of an organization’s spend. It is no longer acceptable for IT to imply it’s too complicated to explain what they are doing and why. Please join Digital Fuel to learn the importance of an IT Cost Management solution:
• Business Unit Visibility and Predictability to IT Costs
HP Solution for IT Financial Management Richard Hawes, Sr. Product Marketing Manager
HP Software & Solutions
For many organizations, IT expenses are not well understood and yet they often represent 2 to 12% of revenues, and make up a large portion of available capital spend. If you're looking for ways to reduce IT costs, manage the costs that remain in your IT budget better, and justify IT services and programs in the language of the business, then attend this session. This presentation will explore the data sources and tools that support an IT financial management (ITFM) solution, including asset, labor, and project data. You'll learn where to find this data and make it available from a system for better planning and ongoing management of IT costs. You'll come away with a good foundation for building an ITFM solution that helps you communicate with the business and helps the business contain costs.
Relax. Come join us for some food and a drink after a long day, and possibly pick up a prize to take home. Apptio is hosting a social networking reception; just a casual time to talk with your peers and unwind.
a leading provider in IT Cost Transparency/Financial Management Solutions
How to Maximize Services and Minimize Costs Through IT Expenses Management Anthony Mazzullo, President & CEO
Veramark Technologies, Inc.
During 2009, many organizations locked-down expenses and reduced costs in response to the economic downturn. This has led to increased productivity while delaying investments in IT. In 2010, organizations will seek to identify innovative approaches to maximize services while minimizing costs associated with new and existing technology. This presentation will explore ways to manage IT contracts and operational expenses in order to contain or reduce expense run rates. Topics will include expense and contract management for hardware, software, telecommunications and outsourced services. The session will also cover the importance of data aggregation and analytics for creating visibility to operational expenses and facilitating informed action.
Categorizing Vendors in a Multi-Sourced Environment Gary Beary, Partner
Contract Improvement Group, LLC
A critical success factor in the management of vendors in a multi-sourced environment is the categorization of each of the vendors. These categories are a means to communicate to both the internal organization and to the vendor community at large how the future relationship with each vendor is envisioned. This presentation will provide a framework for the definition and establishment of such categories, as well as a methodology for slotting each provider into the appropriate category. A matrix-based toolset will be exhibited along with a case study for conflict resolution in categorization. The impact and consequence of mis-categorization on both the vendor and internal organization will also be explained. The question and answer session will address real world examples of difficult decision-making as regards categorizing vendors.
Consolidation Economics for Government Brian Jeffery, Managing Director
International Technology Group
This session will look at trends in system and data center consolidation, along with shared services and other forms of IT centralization. Discusses lessons learned from user experiences in the public sector with consolidation projects, and examines cost/benefit equations for various approaches. Deals with potential negatives as well as positives, and outlines emerging best practices for evaluating consolidation potential, prioritizing initiatives, and carrying out projects to achieve maximum cost-effectiveness.
Cloud Computing: How Much Does It Save YOUR Organization? Jeff Yoder, Business Development
Cloud Computing offers many IT organizations significant opportunities for cost savings, but it also presents significant challenges in managing costs. The ugly truth behind Cloud Computing is that it demands an even greater vigilance in the management and allocation of IT costs. This presentation defines the cost drivers that define the TCO for applications running in the Cloud, along with best practices in managing Cloud Computing costs.
I'm Done with It, Now What? What Do We Do and What Will It Cost? James Wood, President
This presentation discusses the procedures and costs for the decommissioning of IT equipment. The main areas are data erasure, environmental protection/compliance, accounting and logistics. The options for data destruction include physical destruction, such as shredding or crushing of hard drives or erasure with reporting. Since equipment is manufactured with toxic materials, which if released, will damage the environment and violate laws, choosing a recycler that manages the materials correctly is required. The last step discussed is the transportation needed for getting the equipment to a facility for processing. The speaker guarantees keeping you amused after lunch with lots of humor.
Chargeback and Resource Accounting… Decisions, Decisions, Decisions… Gary Pereyo, Senior Consultant
Chargeback should be simple to implement and run. In principle, all that is necessary is to:
• Determine the amount of utilization for a given resource
• Multiply the utilization by a rate
• Processes Apply the resulting amount to a billable entity
If it is so easy, why are so many Chargeback projects plagued by false starts, budget overruns and excessive processing cycles? This session will cover some of the more common problem areas in designing and managing a Chargeback system. Some of the topics covered are:
• How to create an account code structure that doesn’t have to be changed every six months
The Required Cost of Change Chris Herman, Senior Consultant
Almost no one outsources their IT service delivery without expecting improvements in service and new levels of standardization that support a lower cost of delivery. These changes are referred to as "transformation” activities and are critical to the long term success of the deal. Yet the area of proposal evaluation that gets the least attention with customers is the testing of the suppliers’ transformation plans and their transformation business case. This evaluation needs to be done in enough detail to make the client reasonably comfortable that the supplier can actually deliver the transformed state. We believe that failed transformations are a key cause of troubled outsourcing relationships. When seen this way, understanding a supplier’s business case for transformation becomes a fiduciary duty for the Finance Group.
Accurately Measure the Impact of IT Costs on Profitability Using IT Cost Transparency and Chargeback Solution from ComSci Product Demonstration Michael Siniscalchi, Vice President
ComSci’s IT Cost Transparency and Chargeback solution is a "game-changing” approach that is enabling companies to reduce costs and become more effective in their decision making. ComSci automatically integrates usage data from internal and external sources to create a single accurate, timely bill covering all technology services. With ComSci, business-unit executives finally have insight into their consumption and utilization of ALL IT products and services. This changes the conversation from "Why are my workstations so expensive?” to "What technology do we need over the next 12 to 24 months to maintain our competitive edge?”
Nicus Software Demonstration: Moving IT Financial Management Processes Beyond Spreadsheets Robert Mischianti, Vice President
M-PWR enables customers to transition from spreadsheet-based IT ?nancial management tasks to a process-centric application that delivers scalability, detail audit tracking, web-based reporting and much more...De?ne and validate your own processes, integrate all of your data elements in one place, satisfy stringent audit requirements, and automate to save time.
Digital Fuel Technology Reception
Digital Fuel invites you to join us for some delicious food, refreshing drinks, and informal conversations in a relaxing atmosphere. This will be an enjoyable opportunity for you to network with other conference attendees and (if you feel so inclined) learn about Digital Fuel's leading Service Management Solution.
Nicus Software, a leader in IT Financial Management solutions
Solving the Mystery of Costing Virtual Servers Christopher Dedera, Principal Associate
BI Solutions Group, LLC
As IT organizations continue to move from the physical server model to the virtual server model, the old costing methods no longer apply. Virtual servers increase the complexity of the IT costing process due to the variety of virtual platforms and the capacity implications. Costing methods for the various virtual platforms will be presented and discussed. The impact of the virtual environment on the cost of unused server capacity will be reviewed. The key learning points include developing an understanding of the issues that impact the costing process for virtual servers and how they affect the cost of unused capacity.
Managing Process and Leading People Debbie Lundberg, Board Member
Isn’t it interesting to see great managers attempt to manage people, and terrific leaders make an effort to lead time? Strangely people who have others working on their team are often called "managers”, when they are in a position to lead people. Still, people are called "leaders” who create and enforce process. It is imperative we respect the fact that people are lead and processes are managed. With that mindset shift, there is a different level of respect and varying approaches that take place out of focus and consideration for the differences. Some aspects of managing and leading are similar and this session addresses both what translates across management and leadership and what is unique to the success of each. People experiencing this session will learn to assess situations, needs and appropriate responses/actions quickly, know how to share with a sense of awareness not experienced before the division of labor was as clearly defined as through this interactive and informative session.
Asset Management – A Strategy for Achieving Perfect Inventory Accuracy Daniel Abel, Vice President
Many organizations have a relatively poor record of maintaining an accurate inventory of IT assets. An annual physical inventory is one approach that many organizations use to try to address various internal and statutory requirements, but this is a costly process and adds no value to the enterprise. This presentation offers an alternative focused on levering proven techniques developed in the supply chain industry to eliminate the need to perform the classic physical inventory while meeting statutory and internal requirements. More importantly these techniques enable the identification of process gaps and other operational shortcomings in a timely manner. Additionally these techniques provide a continuous measurement of inventory accuracy to eliminate the surprise result that sometimes occurs in an annual or semiannual inventory approach. Utilizing these techniques enables asset management to transform what was strictly a cost process into a positive, value-add process for the enterprise. A case study of a large data center environment will be used as the framework for this presentation. While the experience and metrics shared are based upon this data center experience, these techniques are adaptable to other environments such as desktop and field asset portfolios.