Conference Registration and
Full Breakfast Buffet sponsored by
a leading provider of Technology Financial Management solutions
IT Best Practice Financial Skills – Raising Your Level of Financial Awareness Michael Gentle, Founder and Consultant
IT Project Financials
IT professionals may be well?schooled in project delivery and service management, but they generally have a low level of financial awareness, with little idea of how their everyday work impacts the company’s financial statements. For example, one of the speakers at last year’s ITFMA conference lamented that she had service managers who didn’t know the difference between capex (capital expenditures) and opex (operating expenditures). A recent IT Project Financials poll echoes the same findings, with hardly 50% of respondents who understand what depreciation is and how it applies to IT systems. You can assemble the best teams and meet all of your milestones or service level agreements, but at the end of the day, your projects and applications live or die by their financials, from planning and budgeting to cost management and chargebacks. This session will help you understand the current state of the union, and come away with suggestions for quick wins and long?term change to help you better integrate IT financials into your project and service delivery frameworks.
Financial Benefit Realization – Measurement Best Practices for Ensuring Success Cliff Earl, President, Resource Management Systems and
David Miller, Chief, Planning & Project Delivery, State of Nevada
Achieving planned financial benefits (cost and revenue) is a priority for every organization. The call for, and claims of, IT-enabled revenue improvement and cost reduction is nothing new for IT. What is new is the need to provide assurance that the claimed financial benefits of approved projects are actually realized. Project advocates need to incorporate financial performance measures in their business cases and justifications, evaluators need to assess the credibility of the measures and estimates, and management needs to monitor actual financial performance versus planned. The challenge is, and has always been, how to do it. This presentation introduces successful performance measurement techniques and provides case examples and important lessons learned from real life state and local government programs. The take-away will be practical tips from proven methods on how to increase the likelihood that claimed financial benefits actually materialize and that performance measures are ultimately useful to management.
The Duties of the Finance Manager Penny Collen, Consultant - IT Finance and Chargeback
Just what does it mean to be a Finance Manager? What are the duties one is normally expected to perform? What skills should you look for (or add to your resume) to be successful. This is a fun discussion of a trip through the day in the life of a Finance Manager and the issues encountered along the way.
IT Cloud Decision Economics: Best Practices to Maximize Your Organization's Cloud ROI Joseph Pucciarelli, Program Director
Cloud computing has the potential to disrupt IT operations, ROI and sourcing strategies by changing the way business needs are provisioned, priced and delivered. Vendors promise hyperscale economics, radical improvements in business agility and rapid transformation of data center environments. Yet, to realize those benefits, IT and business leaders need to reinvent governance and restructure IT purchasing and sourcing approaches. 2011 will be a critical turning point as IT buyers begin to scale deployment of public, private and hybrid cloud options. In this presentation, IT Cloud decision economics will be discussed including:
• How will the broader economic and capital markets conditions worldwide, shape IT cloud decision economics?
• How time proven analytic methods, such as Return on Investment (ROI), can be applied to inform cloud technology architecture and sourcing choices?
• Why IT/business governance will be the linchpin to achieving expected cloud ROI
• What impact will cloud operations have on the productivity of IT staff and the way data center managers should prioritize system management software investments?
IT Asset Management for Government Organizations Howard Hastings, Sr. Director, Products & Marketing
While all IT organizations share most of the same issues regardless of industry, Government IT has a few extra requirements and some unique challenges. Learn how ITAM Best Practices have helped to address some of these situations, including Privacy Act of 1974 and other Personal Data laws, HIPPA, IT physical security and business continuity reporting, GASB 34/35, and data processing segregation/classification, as well as identifying existing budgetary $$ that can be re-purposed to fund new initiatives.
The Real Value of IT Transparency: Overcoming False Transparency Jeff Yoder Vice President, Strategic Partnerships and Global Marketing Strategies
This is a discussion on how IT Finance Executives can provide comprehensive insight into the actual technology resources and the associated costs consumed by each part of the organization. Learn how the associated, clear accountability can be established and how IT can help the organization make better decisions about its use of technology.
Using Tools to Produce Better Business Results from ITFM (Software Demonstration) Blair DeSio, Senior Sales Engineer
Using manual methods, Excel, or databases cannot scale to handle the complexity of today’s IT Financial Management (ITFM) needs. In this session we’ll talk about how automating reporting and processes with commercially available tools, like those available from Digital Fuel, dramatically increase the value of ITFM. This session will include:
• Introduction to how ITFM tools work – data, reporting, and process automation
• How to get started, and how long it takes - really
• Live demonstration of the Digital Fuel product including modeling, computation, "what-if”, and analysis
• Best practices for getting more from an ITFM implementation
We will also include real-life examples of how our customers are using our solutions to solve their ITFM challenges.
Digital Fuel, a leader in IT Cost Management and Visibility Solutions, invites you to join us for some delicious food, refreshing drinks, and informal conversations in a relaxing atmosphere. This will be an enjoyable opportunity for you to network with other conference attendees and (if you feel so inclined) learn about Digital Fuel's leading Service Management Solution.
easy to use and fast to deploy IT Financial Management SaaS solutions
Moving Towards an ITIL Financial Management Framework Bill Paraska, Director, Business Support Service
Georgia State University
This is a progress report on the now four year old project undertaken to move the central IT department of the University to being a "business within a business” service provider. The presentation will quickly recap the efforts to date in adopting a budget planning methodology and tool, creation of a governance process and restructuring the IT organization to better focus on areas of expertise and associated catalog items. The majority of the presentation will be devoted to recounting the lessons learned in moving from strictly a budgeting exercise to using a preliminary set of financial tools to record actual performance over the course of the fiscal year. Lessons learned so far have generated planning and funding for future efforts to resolve issues with refinement of the catalog pricing process (ITIL: Provisioning Value), gaining expertise in the forecasting process (ITIL: Demand Modeling), identifying tools and processes for recording actual resource expenditures against catalog items and deliverables (ITIL: Accounting), and providing a consistent financial picture for use in the governance process of determining the best use of scarce IT resources (ITIL: Planning Confidence).
Cost Measurements for IT Finance Charles Johnson, President & CEO
CNJohnson & Associates, Inc.
IT financial management consists of financial planning, controlling, pricing, evaluation, and decision-making. These various financial disciplines require their own unique cost measurements. This presentation will discuss the disciplines’ various requirements for cost information and will illustrate how to compute IT costs such as financial planning cost, resource cost, activity-based cost, product (business unit) cost, decision-making cost, etc. Examples of how to compute these various costs will be illustrated.
Best Practices in Budgeting: Investment-based Budgeting – What, Why, and How N. Dean Meyer, President
Investment-based Budgeting means presenting a budget for what you want to SELL (not just what you want to spend). The traditional approach to budgeting – forecasted spending by cost center – causes many serious problems, including "do more with less," unrealistic client expectations, poor alignment with the business, mistrust, unfair accusations that you cost too much, clients attempting to micromanage you, and more. Investment-based Budgeting is the antidote. This session defines what it is, why it's so important, and how to implement it (including how to link it to the enterprise's traditional budget system, which is typically a requirement).
• Why traditional budgeting causes problems
• What is Investment-based Budgeting?
• Which costs go into the cost of the products/services you propose to sell, and which costs do not
• How an Investment-based Budget is used, and how to link it to the traditional enterprise budget system (spending by cost center)
The State of Government IT Bob Simko, Executive Director
International Technology Group
Latest trends focused on government IT are presented. Includes coverage of consolidation and shared services, cloud computing and virtualization, as well as trends in IT governance and financial management. Main emphasis is placed on state and local government with discussions of relevant federal government trends.
A Critical Component of Your Asset’s TCO Daniel Abell, Vice President
The cost of energy is becoming an increasingly important factor in determining the total cost of ownership (TCO) of an IT asset. With the continuing focus on green house gas emissions, as well as the increasing cost of energy, decisions regarding cloud computing, virtualization, technology refresh, and the corporation’s sustainability strategy are all impacted by the energy consumed by IT assets throughout their lifecycle. Organizations that recognize this cost component are positioned to make better investment decisions and to more fully understand the operating expenses of their IT asset portfolio. This presentation will discuss how you can recognize and analyze these costs and look at how this additional factor may well change critical IT investment decisions.
The Expanding Role and Responsibility of IT Finance Robert Mischianti Vice President
Nicus Software, Inc.
IT Finance organizations are being pressed to change and expand. Several different forces, including demand for better visibility, new technologies and overall market conditions are creating a greater demand for IT financial analysis and data. What measures can we take to meet our new challenges?
Information Technology Financial Management – Best Practices for the Real World Josh Bouk, Senior Vice President of Strategic Services
Veramark Technologies, Inc.
This presentation will explore best practices for service-based ITFM in the context of real-world enterprise management. Learn how to focus your energies to achieve material ?nancial bene?ts while avoiding the political landmines and resource-draining problems of many ITFM implementations. What is a good ITFM solution? And when is good "good enough”? What battles are worth ?ghting? And who should ?ght them? Most importantly, how can you build momentum through quick wins that will carry your initiative through to completion? Don’t miss this informative and down-to-earth session on the best-practice strategies necessary to create successful IT expense management initiatives in today’s complex corporate cultures. them to get the bene?ts of the information they produce. This session will focus on how IT organizations can successfully move from building the IT costing model to developing the analytics around the IT cost data. Traditionally IT organizations have dif?culty documenting the accomplishments of IT costing beyond the model implementation. Techniques for documenting IT costing accomplishments will be presented. The key learning points include recommendations for moving the IT costing effort into an analytical mode and how to document the successes that result from IT costing.
Moving Beyond Data Management: How Apptio Streamlines Data Acquisition and Enables Activity-Based Costing, IT Benchmarking, and What-If Analysis (Software Demonstration) Michel Feaster, Vice President, Products
Many IT financial managers spend more time updating spreadsheets than providing the CIO with analysis to help drive IT investment decisions. It's time IT Finance had their own financial planning and analysis tools to provide real-time activity-based service costing, IT benchmarking, and what-if-analysis. Come see a demo of how Apptio delivers these capabilities, along with collaborative service-based budgeting and a Bill of IT to communicate cost, quality and value with the business.
Automating IT Finance (Software Demonstration) Robert Mischianti, Vice President
M-PWR enables customers to transition from spreadsheet-based IT financial management tasks to a process-centric application that delivers automation, scalability, detail audit tracking, web-based reporting and much more...Define and validate your own processes, integrate all of your data elements in one place, satisfy stringent audit requirements, and automate to save time.
Relax. Come join us for some food and a drink after a long day, and possibly pick up a prize to take home. Apptio is hosting a social networking reception: just a casual time to talk with your peers and unwind.
the leading on-demand IT Cost Transparency solution
Conference Registration and
Full Breakfast Buffet sponsored by
a leader in Mission-Critical Networks
What Now? Moving IT Costing from Implementation to Analytics Christopher Dedera, Principal Associate
B I Solutions Group, LLC
IT Cost Management efforts are primarily focused on the implementation of the costing model and system. IT organizations, however, do not decide to implement IT Costing to just build models. They implement them to get the benefits of the information they produce. This session will focus on how IT organizations can successfully move from building the IT costing model to developing the analytics around the IT cost data. Traditionally IT organizations have difficulty documenting the accomplishments of IT costing beyond the model implementation. Techniques for documenting IT costing accomplishments will be presented. The key learning points include recommendations for moving the IT costing effort into an analytical mode and how to document the successes that result from IT costing.
Service Budgeting Challenges Lisa Stalter, Sr. Manager, IT Planning & Governance
Cox Enterprises, Inc.
As IT departments make the shift to becoming true service providers in their organization, new processes and models need to be considered and developed. Determining how to incorporate service budgeting into the annual budget process can be challenging but it is necessary. This presentation will illustrate tools, templates and processes that have been established as Cox Enterprises moves to mature their service budgeting. It will also highlight organizational changes that need to be considered as well as IT Financial Management practices that need to be de?ned in order to cross charge for services.
IT Financial Management Best Practices for CIOs Cathleen Nilson, IT Financial Manager
This session describes the common IT Financial Management challenges companies are facing today and outlines the best practices of IT Financial Management for CIOs. Also, an approach that enables IT Financial Controllers to be a value added strategic partner for CIOs is discussed. The approach addresses:
• Demand focus for budget planning and prioritization
• Cost visibility for spend tracking and benchmarking
• Forecast accuracy for quarterly reporting and guidance
• Automation to simulate trade-off between baseline and investment
• Optimization to spend the least but deliver the most business value