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Creating Order Out of Chaos – The Naval Academy Experience Herb Elkin, Deputy Director
U.S. Naval Academy IT
Constructive application of common business practices and prioritized technology projects can be mutually leveraged in charting a safe organizational course through constantly changing conditions. This session will highlight how a higher education IT organization centrally structured and executed a disciplined financial process in an inherently anarchic environment while preserving and positively channeling decentralized stakeholder participation in pursuit of the greater good. This case study covers the philosophy and action involved with consolidating over sixty departmental IT environments through centralizing financial resources and execution utilizing a project-and-asset-based life-cycle-management approach stressing standardized solutions for core services while preserving departmental discipline-specific flexibilities where necessary. During the session you will be able to consider a variety of critical success methodologies and factors for potential use in your environments.
Mapping IT Financial Management Terence Okus, Principal Consultant
This session will expose you to a visual approach for creating an IT Financial Management process. Rapid design of an IT Financial Management process can be accomplished through the use of unique Process Modeling tools, as well as stalwart visual design tool standards, such as Microsoft Viso. However, an exciting alternative exists in the form of Mind Mapping software. Mind Mapping is an expression of Radiant Thinking, which involves a central idea with associative points. Through Mind Mapping, it’s possible to illustrate complex ideas and concepts that might otherwise become lost in verbal explanation. Through the application of Radiant Thinking and Mind Mapping, IT Financial Managers have the ability to not only manage large and complex datasets, but to produce visual systems for conducting and presenting in-depth analytics. Using Mind Mapping software in conjunction with a Radiant Thinking methodology, a visually appealing design will be created for dependency mapping, impact analysis and subsequent swim-lane modeling. This visual analytics approach to presenting complex ideas will help inspire you to look at process creation, analytics and decision support in a new light. This session is geared for all IT Financial Management professionals who are looking for innovative ways of presenting complex information. At the conclusion of the session, you will have been exposed to the use of Mind Mapping software for the purpose of creating a Financial Management process and the procedure to obtain either a licensed or open source software solution.
Supply Chain Management for IT Infrastructure: Case Study Robert Mischianti, Vice President
Nicus Software, Inc.
Many organizations struggle with extended delays in provisioning IT infrastructures. Implementing a strong Supply Chain Management process for IT can allow you to efficiently manage a cache of equipment to support a rapid provisioning process. Topics covered include equipment forecasting, order management, cache management, provisioning processes and reporting. This presentation is a case study of a successful implementation for a large technology company.
The Key Elements of IT Financial Management Charles Johnson, President and CEO
CNJohnson & Associates, Inc.
IT Financial Management is a very broad term. This session will discuss the key elements necessary for successful IT Financial Management based on previous case studies. How do we identify each element, and what are the success factors for each? Bring your experience and your questions.
a leader in Cloud-based Cost Allocation and Chargeback Solutions
- Not available to family/guests
State of the Mainframe 2013: Waving or Drowning? Brian Jeffery, Managing Director and Bob Simko, Executive Director
International Technology Group
This session explores the status and future of mainframe computing. The significance of recent IBM mainframe introductions are outlined. We will review changing mainframe demographics, and discuss new mainframe applications in cloud computing, mainframe Linux and hybrid systems. We examine skills availability trends and conclude that the mainframe market is polarizing between very large users, where demand remains healthy, and midsize shops whose outlook is poor. Hear how you should deal with these trends.
Change Agent Tim Partlow, Principal
While implementing change programs may be critical to the success of the IT Financial Manager, implementing these programs is not necessarily an easy or "natural" activity for us. Based on the experience of practitioners, this session explores how you can embrace and take on the role of Change Agent including practical ways to improve your skills as an agent of change.
Innovative Financing for Municipally Operated Fiber-to-the-Premises Networks Kenneth Hoffman, Principal
Kenneth F. Hoffman, Inc.
Between 2009 and 2012, the city of Highland, Illinois developed one of the nation’s first publicly owned Fiber-to-the-Premises (FTTP) networks. And in a very unusual move, the project’s enterprise fund was substantially capitalized by electric system revenue bond issues, enabled by the American Recovery and Reinvestment Act’s Build America Bond program. These categories of municipal bonds allowed the city to issue taxable securities and then receive a subsidy from the U.S. Treasury equal to 35% of the interest. The city selected a combination of Calix C7 Multiservice Access Platforms (MSAPs), E7 Ethernet Service Access Platforms (ESAPs), and 700GX/GE ONTs to implement the fiber access infrastructure. This case study discusses both the political developments and financial management issues which had to be overcome to bring access to ultra-high speed internet, telephone and cable TV services to every business, school and residence in the city.
IT Financial Management Best Practices with VMware ITBM Suite Mike Bowe, Senior Sales Engineer
In this session we’ll talk about how automating the processes of collecting, aggregating and allocating IT spend with commercially available tools, like those available from VMware, enable ITFM practitioners to spend more time analyzing spend and improving value delivery. This session will include:
• Introduction to how ITFM tools work – data gathering, allocations, reporting, and automating otherwise manual processes
• How to get started and how long it can take based on your organizations IT Finance maturity
• Live demonstration of the VMware IT Business Management suite including modeling, computation, "what-if”, and analysis
• Best practices for getting more from an ITFM implementation including using peer and industry benchmarks
We will also include real-life examples of how our customers are using our solutions to solve their ITFM challenges.
HP Demonstration: Can a Tool Boost Your Career? Richard Hawes, Senior Manager
We know that improving financial management and IT's business performance and alignment is not just about the technology or any one tool; it must include the right approaches to people and process as well. However, we are finding that applying business intelligence approaches to ITFM by making them innovative and simpler to implement is making a huge difference to how our clients tackle the problems of managing finance around IT and telecommunication technologies. In this session we want to show you the latest innovations HP has applied to IT finance and provide examples of the way in which clients really have boosted their careers by taking a new look at financial management and helping the organization to build a performance-driven culture and to align with the rest of the business.
Live Demonstration of Cube Billing's Cost Allocation and Chargeback Software Brent Loewen, President
Cube Billing, LLC
Cube Billing is a new, cutting-edge software company, born from extensive lessons learned in one of the most globally complex IT cost allocation and chargeback environments. Cube Billing uses the latest technologies in its application, which was built specifically from the ground up to perform one primary core competency: allocation of costs. In this session, you will see a full demonstration of Cube Billing's cost allocation and chargeback software application. The cost allocation and chargeback system consists of a single repository that can be easily integrated into existing processes and tools to ensure a seamless workflow. The software can accommodate multiple data feeds to import data, integrate into existing ERP system's chargeback modules, create showback statements, and accommodate all costing methodologies. These features help to create end-end financial transparency between all internal organizations including sales, delivery, product development, account teams, and corporate & portfolio finance.
VMware invites you to join us for some delicious food, refreshing drinks, and informal conversations in a relaxing atmosphere. This will be an enjoyable opportunity for you to network with other conference attendees and (if you feel so inclined) learn about VMware’s IT Business Management Solution.
ComSci, a leader in IT Cost Transparency/Financial Management solutions
Telecommunication Financial Management Managed as Part of an ITFM Maturity Model Sourcing David Cooney, Master Governance Analyst
Tesoro Companies, Inc.
This presentation outlines the ability to establish a market based cost structure for your company’s telecommunication needs. Telecommunication costs are a major cost component of an IT annual budget. Based on IT’s operational size and internal resources, an effective use of the Request for Quote (RFQ) procurement based process allows the available telecommunication providers, like AT&T and Verizon, to custom bid for selected bundles of circuits for fixed periods of time. This custom bid process creates a price that is competitive based and results in a cost improvement over traditional pricing methods. Topics will include: land line based circuits, wireless circuits, circuit inventories, circuit bid bundling, SLA’s, SOW’s, contract terms and conditions, and managing the on-going business relationship with the telecommunications provider.
Surviving a Software Audit Wendy Little, Director, IT Finance
Horace Mann Educators Corporation
In 2012, Gartner released a list of the top software companies most likely to audit their customers’ software installations. How many of you have software contracts with the "most likely to . . . ” in your business? We had ten of the top eleven, and we received four audit requests last year. This presentation will focus on our experience with the software audits requested by vendors in 2012 and our proactive approach to self-audits regarding these topics:
• Preparing for software audit requests
• Identifying financial risks for each audit
• Developing critical internal partnerships
• Details that made a difference (compliance lessons learned)
A Comprehensive Approach to ITFM Speakers from the HP IT Business Performance team TBD
This session goes beyond the traditional ITFM tools discussion to look at a broader perspective of IT Financial Management. We’ll consider interrelated areas that are not often talked about together but that reach beyond finance tools and look at the benefits of taking a holistic view. We'll also look at the influence of frameworks like ITIL and COBIT and look at what they can do to help us standardize our approaches and improve the business performance of technology finance.
Dealing with Senior Management: Understanding Their Thinking and Getting Their Approval Dean Meyer, President, NDMA, Inc. (moderator)
Terence Okus, Principal Consultant, EMC Consulting
Tim Partlow, CFO (retired), HCA–Information Technology & Services
Bob Simko, Executive Director, International Technology Group
Everyone knows that anything of significance about IT Financial Management cannot be successful unless you have the approval of senior management. However, you know that it is not always easy for them to see your vision, to understand the benefits, to agree with the methodology and techniques, etc. Here is a chance for you to ask a panel of experts and your colleagues in the audience how they get things approved by their senior management for such things as getting approval to implement a system like chargeback for the first time, to fund a new major project, to bring in new cutting edge technology, to adapt a more cost efficient solution, to increase the number or salaries of your staff, to approve funding for travel and training, or any other challenges that you face in the past, currently, or in the near future. By the end of this session, you will have a better understanding of the senior management mind-set in terms of their financial concerns, thought processes, and basis for making decisions.
IT Financial Management Panel and Forum for Practitioners Mary Lou Alter, Solutions Partner, EMC Consulting (moderator)
Wendy Little, Director, IT Finance, Horace Mann Educators Corporation
Robert Mischianti, Vice President, Nicus Software
Paulo Prazeres, Senior Director, EMC Corporation
Join these panelists who have years of experience as practitioners and as observers of their clients’ IT environments for a discussion of how companies handle the financial side of IT. This will be a very interactive panel where you will have the opportunity to ask the panelists and your colleagues in the audience questions about any IT finance topic, such as:
• IT Finance – Does the function reside within IT or Corporate Finance?
• ITFM frustration and pain points – What are they? What are the short-term and long-term solutions?
• Forecasting and budgeting – How it is done, measured, and used
• Cost allocation and chargeback – Do we do it? Why and how?
• Financial systems and tools – What is used? What is liked and disliked?
• ITIL adaptation – Has our company adopted ITIL? Is service based costing used?
• Asset acquisitions – How is project approval handled? How are cost benefits explained to customers for buy-in?
• Benchmarking – Do we do it? If not, why not? If so, what benchmarks are done? What is liked and disliked?
• Constraints – Financial, political, and operational constraints. What exists?
• Initiatives – Are there future changes for IT Finance? What are they and how will they help?
Social Media: On a Clear Day, You Can See ROI Brian Jeffery, Managing Director and Bob Simko, Executive Director
International Technology Group
This session examines recent trends in the use of Google, Facebook, Twitter, YouTube, blogs and other social media, and concludes that these are rapidly moving into the business mainstream. We review user experiences and identify areas in organizations that have realized measurable returns. The session provides recommendations how organizations should identify potential opportunities, prioritize investments and quantify potential returns.
IT Inventory and Asset Management Norman Dee Advisory Consultant
Traditionally, the challenge with corporate asset systems and inventories is the linking of financial, contractual, and disposition of assets. This challenge further leads companies to exposure when going through software and license audits. In spite of a number of recent commercial inventory systems and tools, the challenges remain due to the lack of processes and governance:
• Serial numbers are often missing from asset systems
• Bulk purchase records created during the purchase order process are not updated during the provisioning process
• Updates to assets are often not directly linked to a primary record
• Relationships between inventory items is not defined
• Inventory systems are often lacking the contractual pricing and usage agreements
• Moves, adds, and changes do not update asset and inventory systems
This case study will describe one company's success in establishing a system in which the processes of Acquisition, Provisioning, Change Control, Decommissioning, and Audit worked together to ensure a tightly synchronized relationship between operational inventories and Finance's asset system.
Automating IT Finance Demonstration Robert Mischianti, Vice President
Nicus Software, Inc.
M-PWR enables customers to transition from spreadsheet-based IT financial management tasks to a process-centric application that delivers automation, scalability, detail audit tracking, web-based reporting and much more...Define and validate your own processes, integrate all of your data elements in one place, satisfy stringent audit requirements, and automate to save time.
ComSci’s Software Live Demonstration as a Service & Business Process as a Service Offering Along With a Question & Answer Session with a Prominent Customer Brian Stedman, Vice President and Jeff Yoder, Vice President
This session will share best practices for how to optimize IT resources utilizing one of the market’s successful software products. Through the lens and testimony of a prominent and successful customer, attendees will be guided through each of the following Business as Service solution components:
• IT Financial Management – Facilitates the budgeting and forecasting requirements within an enterprise. Most organizations do this via Excel, which is not scalable or efficient and repeatable.
• Service Costing & Benchmarking – Provides the capabilities to allocate IT department and GL costs to customers’ products, services and application from their service catalog.
• Bill of IT – Provides a view of business unit costs to report to the business unit management the cost, quality and value of the IT services each business unit consumes.
• Analytics, Reporting & What If – These capabilities are included for all modules and include an "out-of-the-box” set of standard reports, graphs and dashboards; rate & what if analysis, a simple and easy to use reporting and graph wizard to support filtering, pivoting and download capabilities, and an executive dashboard manager with the ability to create individual and multiple dashboards using "drag and drop” functionality.
Portfolio Management Tools and Best Practices Krishna Banda, IT Assistant Vice President
The Horace Mann Companies
This session will cover best practices on how to use different portfolio models for aligning technology strategy with business spending. It will also provide you with tools and a framework to introduce the portfolio management and demand concept within your organization.
Value of Monitoring IT Carbon Footprint Moussa Berete
Given the current trends such as mobile technology, the need to access information from everywhere, virtualization, etc., the IT sector is rapidly becoming a large consumer of electricity and a greenhouse gas emitter. According to a Greenpeace's report "Make IT Green: Cloud Computing and its Contribution to Climate Change,” the electricity consumption of the IT sector is expected to triple by 2020. Due to these new trends, debates on energy usage and cost of powering data centers are becoming more important than ever. The purpose of this presentation is to show the importance of monitoring the IT carbon footprint on reducing energy use and cost. The session will cover the necessity of monitoring and reducing the IT carbon footprint, the challenge of measuring the carbon footprint, the impact of carbon footprint reduction on the bottom line, case studies, and recommendation for best practices.