Conference Registration and
Full Breakfast sponsored by
Nicus Software, a leader in IT Financial Management solutions
Key Challenges Facing Today’s IT Finance Organizations Robert Mischianti, Vice President
Nicus Software, Inc.
The appetite for IT financial data and analysis continues to grow. IT Finance organizations are challenged to balance producing accurate and actionable outputs with keeping the complexity of the processes and data to a minimum. This is just one example of the many challenges facing IT Finance. We will review key challenges and discuss the measures taken to tackle them.
The IT Financial Manager, aka, Foreign Language Interpreter? Carissa Albers, Vice President
When you took your job, did you expect to be a foreign language interpreter? Acting as a liaison between IT and the business side of your company is a significant part of the job. It's like being the arbitrator between two countries that have different cultures. Each country is unique and your job is to ensure both parties' needs are met within the limitations of your human and technology resources, your corporate policies, and your company culture. Your solution clearly has to be formulated specifically for your situation. This is a review of how we've evolved our budget process to meet Corporate Finance and IT expectations within our unique limitations.
IDC's 2013 Chief Financial Officer (CFO) Predictions: Emerging Issues Driven by the IT Financial Footprint Joseph Pucciarelli, Vice President & IT Executive Advisor
For CFO's their worst problems are typically the ones they do not know about or didn't see coming. In today's presentation, we explore a range of emerging, IT-related finance issues, share case studies and provide guidance on emerging IT finance issues including cloud computing, big data/predictive analytics, mobility and social business technologies. We will also discuss the 10 most critical IT financial management topics crucial to your CFO's agenda in 2013.
Poor Robert: The Story of a CIO Who Followed Industry "Best Practices" N. Dean Meyer, President
Sometimes "best practices" are nothing more than where the lemmings went yesterday! Robert is a fictional CIO (a compendium of real-life CIOs) who followed all the common practices we've seen. And at every turn, his best efforts backfired, creating more problems than solutions. Laugh or cry, this story will hit home. It illustrates mistakes to be avoided, and suggests critical thinking about "best practices" and open-mindedness about new approaches. It lifts you out of the weeds, inducing a more strategic approach to IT financial management systems and processes. This session covers:
a leader in automated IT Financial Management Solutions
- Not available to family/guests
Comparing On-premise, Cloud or Hybrid Options for IT Mark Bradley, Senior Product Manager
How do you make an apples-to-apples comparison when what you have are oranges and bananas? The financial measurement and management of on-premise IT systems is very different from what is offered by cloud service providers. So how do you answer questions from your business colleagues such as "why do we use an internal system versus something from Amazon", or "how much will it cost to add 25 users to this service and add a new application?" Historically, financial reporting for IT has been in terms of IT cost centers and intended purely for IT eyes. Now IT needs to be more accountable and show how their activities align with the business in terms the business can understand like services and utilization. In this session, we will discuss how IT can build a service-based view of IT costs for chargeback and showback and alignment with usage and other business performance data.
IT Financial Management Overview Charles Johnson, President and CEO
CNJohnson & Associates, Inc.
A truly effective technology enterprise needs to integrate a variety of important financial disciplines to provide their client community with Total Technology Financial Management. Strategic planning, capital budgeting, project planning, project evaluation, project tracking, expense budgeting, expense reporting, activity-based costing and management, product and service pricing, chargeback, resource planning, asset management, benchmarking, and balanced scorecard all will be discussed during this two-hour session as the essential elements to Total Technology Financial Management.
Funding IT for Implementation of the Affordable Care Act Kenneth Hoffman, Principal
Kenneth F. Hoffman, Inc.
Health care reform is no longer a maybe – the new health insurance exchanges are only months away from operation and information technology is central to their success. In October 2012 the U.S. Department of Health and Human Services finally issued detailed guidance on cost allocation requirements related to the funding of state-based information technology systems for state-operated health insurance exchanges under the Affordable Care Act. There remains an important time-limited exception to the standard cost principles that expires in December 2015 – an opportunity of considerable benefit to states – which potentially makes available millions in Federal funds for core components of health program eligibility system design and development costs. This session furnishes the critical guidance states need to take full advantage of these funding opportunities.
Book Signing & Sale: Internal Market Economics: practical resource-governance processes based on principles we all believe in N. Dean Meyer, President
Chapter 1 begins: "We all believe in market economics..... Why, then, do we drop our common sense when we walk in the office door?" This just-released book brings together all the concepts of IT financial management within the common-sense framework of market economics. It describes best practices in budgeting, catalogs, service costing (rates), chargebacks, allocations, invoicing, portfolio management, financial reporting, and more. And it shows how all these pieces of the puzzle fit together to create a sensible, effective, and entrepreneurial system of financial management and governance. Internal Market Economics offers solutions to challenges IT leaders face every day, like:
• "You cost too much (for the value we perceive we get)."
• "Do more with less!
• "You don't need all that training."
• "My allocation is too big."
• "Cut X percent."
• "We should outsource you."
The book is both visionary, and full of pragmatic guidance on how to implement internal market economics. At this special book-signing session, you have an opportunity to purchase a signed first edition (at a special ITFMA price), and chat with the author.
ComSci’s Software Live Demonstration as a Service & Business Process as a Service Offering Along With a Question & Answer Session with a Prominent Customer Brian Stedman, Vice President and Jeff Yoder, Vice President
This session will share best practices for how to optimize IT resources utilizing one of the market’s successful software products. Through the lens and testimony of a prominent and successful customer, attendees will be guided through each of the following Business as Service solution components:
• IT Financial Management – Facilitates the budgeting and forecasting requirements within an enterprise. Most organizations do this via Excel, which is not scalable or efficient and repeatable.
• Service Costing & Benchmarking – Provides the capabilities to allocate IT department and GL costs to customers’ products, services and application from their service catalog.
• Bill of IT – Provides a view of business unit costs to report to the business unit management the cost, quality and value of the IT services each business unit consumes.
• Analytics, Reporting & What If – These capabilities are included for all modules and include an "out-of-the-box” set of standard reports, graphs and dashboards; rate & what if analysis, a simple and easy to use reporting and graph wizard to support filtering, pivoting and download capabilities, and an executive dashboard manager with the ability to create individual and multiple dashboards using "drag and drop” functionality.
IT Financial Management Best Practices with VMware ITBM Suite Scott Moore, Technical Marketing Manager
In this session we’ll talk about how automating the processes of collecting, aggregating and allocating IT spend with commercially available tools, like those available from VMware, enable ITFM practitioners to spend more time analyzing spend and improving value delivery. This session will include:
• Introduction to how ITFM tools work – data gathering, allocations, reporting, and automating otherwise manual processes
• How to get started and how long it can take based on your organizations IT Finance maturity
• Live demonstration of the VMware IT Business Management suite including modeling, computation, "what-if”, and analysis
• Best practices for getting more from an ITFM implementation including using peer and industry benchmarks
We will also include real-life examples of how our customers are using our solutions to solve their ITFM challenges.
VMware invites you to join us for some delicious food, refreshing drinks, and informal conversations in a relaxing atmosphere. This will be an enjoyable opportunity for you to network with other conference attendees and (if you feel so inclined) learn about VMware’s IT Business Management Solution.
a leader in Building ITFM into Performance Management
Skillsets and How to Hire an ITFM/TBM Analyst Edward Brown, Senior Consultant
Getting the right person to do the ITFM and/or Technology Business Management (TBM) analysis for your company can be the difference between having some nice reports to look at and proactively transforming your business. Our company has been hiring, training and growing people with these skills for several years with a high success rate. We will discuss how to work with HR to find the right people, critical skillsets to look for, personality traits that make a difference, and share some technical assessment tools that put you five steps ahead in hiring. We will also cover training/growth and how to empower your analyst to help you.
Applying Principles from a Rolling Forecast to ITFM Jason Byrd, Strategic Advisory Services Partner
RPC Solutions, LLC
We all know that a major component of IT Financial Management can be defining an organization’s IT Services and then determining their associated IT chargeback rates. However, because a company’s chargeback process is so intrinsically tied to its budgeting process, many of the limitations and traps of traditional fixed budgets can manifest in different ways and terms inside an IT organization. This session discusses lessons learned on how the annual budgeting cycle can limit IT Chargeback.
Software Asset Management – The Next Great Opportunity Penny Collen, Consultant
IT Finance and Chargeback
How you acquire, distribute, renew and reclaim software are important activities. Many organizations start out simply, only to realize quickly that this is a very complex process. Tools can help but they can also flood the user with more data than can be managed. This session will provide a comprehensive look at managing software costs including tips on procurement policies, software inventories, license compliance and governance processes.
IT Financial Management at a Canadian Government Agency (Speaker to be determined)
The fields of IT Financial Management and IT business management may still be described as nascent but IT groups are beginning to discover how analytical tools can help them to manage IT more like a business operation. This Canadian government agency was looking for something based on industry best practices that could automate the activities associated with allocating IT expenditures to services or customers. Through this project they achieved simpler budgeting, consistent billing and greater transparency over the whole process. In this sessions we'll look at how they approached the project and what changes they implemented.
Using an ITFM Maturity Model to Maximize IT Financial Management Dollars Christopher Dedera, Principal Consultant
RPC Solutions, LLC
IT Financial Management can satisfy many different goals and objectives. Various stakeholders will have different opinions on which objectives are most important. Without an effective method to identify the most critical objectives, IT Finance usually attempts to immediately satisfy all objectives, thereby diluting the effectiveness of IT Financial Management. An ITFM Maturity Model is an effective tool to help IT management prioritize objectives and the use of limited funds. This session will review the structure of an ITFM Maturity Model and discuss how to use the model's results to prioritize IT Financial Management efforts. The key learning points are understanding the ITFM Maturity Model and how to use the results to prioritize the goals and objectives for IT Financial Management.
Planning for Disruptive Technologies Robert Howard, CIO
Armstrong Atlantic State University
Even as we gain solid footing for planning the lifecycle for major technology services and infrastructure, there is always an undercurrent of disruption that continually threatens old business models. This presentation will attempt to give the audience an idea of how to plan service delivery and cost models for these disruptions. Most of the time there is a period of overlapping costs where your organization must continue funding the old service even while investing in the new. This presentation will cite examples and principles that will minimize that overlap, help you understand when you can eliminate that overlap, and how to ensure that you will minimize the over investment in unproven technologies or services.
The President’s 21st Century Government Initiative: New Changes to IT Cost Principles for Educational Institutions, State and Local Governments, Nonprofit Organizations, and Hospitals Kenneth Hoffman, Principal
Kenneth F. Hoffman, Inc.
In February 2013 the U.S. Office of Management and Budget published in the Federal Register a notice of long-awaited proposed changes to cost principles for educational institutions, state and local and Indian tribal governments, nonprofit organizations, and hospitals. Budgets for contingency funds for the construction or upgrade of a large facility or instrument, or for IT systems, are now proposed to be allowable costs of Federal awards. Also allowed would be costs for excess or idle capacity in consolidated data centers, telecommunications, and public safety facilities. Some recommendations of the National Association of State Chief Information Officers were also introduced in the areas of allowable costs of interest and financing, and in equipment and property disposition. OMB Circulars A-21, A-87, A-122 and the hospital regulations at 45 CFR Part 75 are all affected. The information discussed in this session will help officials stay up to date on the latest guidance and regulatory developments, and will help them to take the fullest advantage of the changes.
Automating IT Finance Demonstration Robert Mischianti, Vice President
Nicus Software, Inc.
M-PWR enables customers to transition from spreadsheet-based IT financial management tasks to a process-centric application that delivers automation, scalability, detail audit tracking, web-based reporting and much more...Define and validate your own processes, integrate all of your data elements in one place, satisfy stringent audit requirements, and automate to save time.
Automation is the Key to Cost-effective IT Analytics Demonstration Richard Hawes, Senior Manager
We know that improving financial management and IT's business performance and alignment is not just about the technology or any one tool; it must include the right approaches to people and process as well. However we are finding that applying business intelligence approaches to ITFM by making them innovative and simpler to implement through automation is making a huge difference to how our clients tackle the problems of managing finance. In this session we want to show you the latest innovations HP has applied to IT finance and provide examples of the way in which clients really have taken a new look at financial management. In turn they have helped their organizations to build a performance-driven culture and align with the rest of the business.
N. Dean Meyer and Associates -a leader in Consulting/Software, Market-based Resource Governance
IT Business Performance: Balancing Effectiveness and Efficiency when Managing IT Resources with Costs of IT Robert Nelson, IT Solutions Architect
Managing IT as a business is now imperative to an organization, not an option. No longer can IT be seen as a technology supplier. It must be seen as adding value to the business and providing corporate strategic capability. IT business performance allows IT to change the focus from technology and production to customers and services. It enables IT to become service-oriented, aligning itself with the organization to provide customer-driven solutions to business problems. With increased investment comes increased scrutiny, so CIO’s and IT financial managers are having to show greater maturity and expertise in performance management and financial disciplines to show how the money is being spent, the returns they are getting for their investment, and how IT is driving corporate performance. Forrester Research highlights that "business users are demanding greater IT cost transparency and financial analysis in order to understand the true cost of IT.” The focus of CIO’s and CFO’s either emphasizes how to improve the effectiveness of IT or how to run the shop more cost efficiently. The more successful CIO’s and CFO’s create a balance between improving operational effectiveness with cost efficiencies of IT. This presentation focuses on how an organization can achieve the alignment of IT with the business mission of the organization through the implementation of processes and technology to improve the balance between resources and costs while requiring a focus of transparency on services, costs, demand, processes and the impact on corporate performance.
Best Practices in Cost Control: Supply Versus Demand Management N. Dean Meyer, President
Traditionally, costs are controlled by limiting the budget given to the IT department and by measuring managers by how well they stick to that budget (variances). As familiar as it is, this approach causes many problems – it induces inappropriate decentralization and outsourcing, undermines sustainability, and reduces agility, to name a few. Even worse, it may drive costs up instead of down! This session explains why controlling the supply of IT services doesn't work, and why demand management is a far more effective approach to cost control. This session suggests management metrics that ensure frugality within IT, and processes for getting business clients to cut costs by cutting their demands. This session covers:
• Why cutting the IT budget might not cut costs
• Why measuring budget variances is a bad idea
• The alternative: market economics
• The three elements of cost control: value, breakeven, demand management
Wrap Up Panel Session for Those from Businesses (Panelists to be determined)
You have been at the conference for three to five days. You have heard a lot of opinions by speakers and from your colleagues, but was everything covered that you wanted to hear? These wrap up general sessions are your last chance for clarification and getting your questions answered by the panelists and your peers in the audience. There is no reason for you to go back to the office with unanswered questions. Even if you have no lingering questions, hearing the dialogue among your peers will be enlightening because their issues are likely your challenges too. This session allows you to gather one last time with all of those from organizations in the business sector.
Note: During this session, there will be three (3) lucky winners at a drawing for free passes to the ITFMA 2014 Conference of your choice.
Wrap Up Panel Session for Those from Government Agencies and Universities (Panelists to be determined)
You have been at the conference for three to five days. You have heard a lot of opinions by speakers and from your colleagues, but was everything covered that you wanted to hear? These wrap up general sessions are your last chance for clarification and getting your questions answered by the panelists and your peers in the audience. There is no reason for you to go back to the office with unanswered questions. Even if you have no lingering questions, hearing the dialogue among your peers will be enlightening because their issues are likely your challenges too. This session allows you to gather one last time with all of those from organizations in the government and education sectors.
Note: During this session, there will be three (3) lucky winners at a drawing for free passes to the ITFMA 2014 Conference of your choice.