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Wednesday, April 18

7:00-8:00 a.m.

Conference Registration and
  Full Breakfast Buffet sponsored by

Nicus Software, a leader in IT Financial Management solutions

8:00-9:45 a.m.

New Enterprise Mobility Cost Management Strategies in a "Bring Your Own Device” Environment
Gay Eckert, President
Telytics, Inc.

The proliferation of user owned smart phones and data intensive tablet devices has created new challenges for Enterprises trying to integrate these devices into their mobility cost management strategies. These trends have added a new dimension to the "corporate liable” versus "individual liable” debate. While some companies see this as an opportunity to reduce costs and administrative overhead, others have questioned the impact on IT support and security implications. This presentation will address the issues surrounding re-imbursement, security, device management, and data ownership relative to establishing the best approach for your company. Specific topics to be addressed include:

  • • The current "consumerization” of IT trend
  • • Pros and cons of "Bring Your Own Device” on the Enterprise
  • • Reimbursement strategies
  • • Security considerations
  • • Integration into existing Telecom/Wireless Expense Management (TEM/WEM) processes
  • • Why trying to make its cost administration easy often cost more
  • • Future trends and strategies for controlling costs


9:00-9:45 a.m.

Telecom Financial Management is More than Software and Services
Josh Bouk, Senior Vice President and
Wayne Webers, Sourcing and Contract Negotiations Manager
Veramark Technologies, Inc.

ITFMA is hosting four conferences at this year’s event. Telecom Financial Management is one of them. Why? Because telecom has become one of the largest IT expenses facing organizations today. You can’t control your IT expenses without mastering your telecom usage and spending. This presentation will explore best practices in Telecom Expense Management (TEM), an integrated approach to managing all aspects of your fixed and mobile telecom finances – infrastructure investment, services, usage, and related business processes. Topics will include optimization, benchmarking, sourcing, and lifecycle management. While TEM requires specialized software and services, to yield maximum benefits it must be incorporated into the corporate culture as a business discipline applied across the enterprise.



10:00-10:45 a.m.

Fixed vs. Mobile Telecom Costs – Why You Need To Act Now to Realize Savings
Kevin Donoghue, President

Unlike fixed telecom services where savings often come from billing errors and historical audits, most wireless services savings come from optimization and cost avoidance. With mobility expenses, organizations must act now or the savings will be lost forever. Learn the latest trends in mobile telecom expense management with these talking points:

  • • Steps to "right-size” your fixed and mobile telecom expenses
  • • Reducing mobility spending through creating/updating mobile policies
  • • Mistakes that lead many organizations to spend more after introducing a "Bring Your Own Device” policy



11:00-11:45 a.m.

IT Service Economics through Telecom Expense Management
Suzon Crowell, Senior Manager and Steve Mayfield, Global TEM Lead

The objective of this session is to provide an overview of holistic Tele- com Expense Management and how it helps to drive value realization as a part of an overall IT Service Economics strategy. The session will be- gin by explaining the overall strategy behind IT Service Economics and its goal of defining and delivering IT value to the business. IT Service Economics presents a strategic opportunity for the IT Organization in its drive towards demonstrating value, and ultimately business revenue. By defining, quantifying and reporting service provider contributions, an IT Service Economics program reduces the cost to deliver and increases client satisfaction of the services IT provides.

Holistic Telecom Expense Management (TEM) not only provides the means to drive tactical savings in the telecom spend category, but through best practices, is a part of the drive towards demonstrating IT value. Though TEM tends to focus on network components, and other connected functions, overall objectives need to be addressed in an IT Services initiative like IT Service Economics. TEM costs represent a foundational IT Service, which supports every Business Service that IT delivers, so its financial impacts are broad. Detailed, ongoing financial data that is a part of TEM is a significant IT cost component managed within IT Financial Management – one of the key drivers in defining, quantifying and reporting IT value. Therefore, successful holistic TEM programs recognize the complete picture of not only reducing operational costs, but aligning the program towards services delivered and communicating program efficiencies. Our suggested implementation strategy for TEM in an IT Service Economics strategy context can be taken from a top/down or bottom/ up approach, but ultimately does require a definition of what IT delivers as a business so that cost efficiencies attained can be communicated to the receivers or consumers of TEM impacted services. This session will explore the options of each approach, aiming toward the common goal of demonstrating the value holistic TEM programs provide to the IT Service Economics strategy.


12:00-12:50 p.m.

Buffet Lunch - Not available to family/guests

1:00-1:45 p.m.

Managing Mobile Devices
John Boyd, IT Financial Services Manager
Jacobs Engineering

The management of mobile devices includes many challenges, such as accelerated spending and personal use, lack of transparency, and employee requests for flexibility and device choice. This session will review the processes and steps taken to move from a Corporate Responsible Unit (CRU) model to an Individual Responsible Unit (IRU) program. For our company, this change yielded a 72% reduction in corporate provided devices and significantly reduced IT Operations and Finance staff time to administer the corporate wireless program. However the IRU model does present new risk. Actions taken to mitigate this risk will also be discussed.


2:00-2:45 p.m.

Evaluating the Effectiveness of Current or Proposed TEM Applications
Gay Eckert, President
Telytics, Inc.

Many companies have implemented both homegrown and third party Telecom Expense Management (TEM) services and applications to help manage their telecom related costs. Unfortunately, many, if not most, of these implementations fail to provide the specific analytics necessary to actually validate and support cost reduction optimization efforts. In fact, while projected cost savings are often used to sell these applications and services, very few actually achieve their true potential and few actually promise, either contractually or via SLAs, that any such savings will actually be achieved. This situation makes it imperative that companies, who are either contemplating buying such services/applications or looking to improve what they have, truly understand what distinguishes an effective cost control tool from one that merely provides accounting and reporting support. This presentation addresses how to assess the limitations and short comings of existing TEM implementation candidates and strategies for process improvement. This presentation will address the following topics:

  • • TEM vs. cost reduction optimization
  • • How to distinguish between accounting and optimization focused applications
  • • The pitfalls of vendor provided data
  • • How to get the right analytics to make effective cost optimization decisions
  • • How to get the most benefit from existing TEM implementations • Assessing candidate TEM products and services relative to meeting cost management objectives


3:00-3:45 p.m.

Mobile Services Financial Management: Best Practices
Pankaj (PJ) Gupta, Founder and CEO

This session is about how to reduce cost and improve security of mobile services during the current massive growth in iPads, iPhone, Android, Tablets, etc. within enterprises. These are some of the covered topics:

  • • Clarity about your biggest Mobile Expense (MEM) & Security Management (MDM) challenges
  • • What MEM & MDM can and cannot do
  • • How MEM and MDM best work together
  • • How to develop an exceptional MEM and MDM program
  • • Knowledge of real-world implementation issues and solutions
  • • Factors to consider in developing and implementing mobility policies
  • • How to establish and bolster your company’s enterprise mobility presence • What’s ahead in 2012 for enterprise mobility


4:00-4:45 p.m.

Automating IT Finance Demonstration
Robert Mischianti, Vice President
Nicus Software, Inc.

M-PWR enables customers to transition from spreadsheet-based IT financial management tasks to a process-centric application that delivers automation, scalability, detail audit tracking, web-based reporting and much more...Define and validate your own processes, integrate all of your data elements in one place, satisfy stringent audit requirements, and automate to save time.


4:00-4:45 p.m.

ComSci IT Financial and Business Management Software Demonstration
Jeff Yoder, Business Development
ComSci, LLC

Today’s manual methods for aggregating all disparate source data required to handle the complexity of today’s IT Financial Management needs is overwhelming. Yet, many IT Finance executives are doing just that – spending all their time aggregating disparate data, rather that analyzing and "managing” the business of IT Finance. In this session we’ll talk about how automating the aggregation process with commercially available tools, like those available from ComSci, dramatically frees up valuable IT Finance teams for higher value tasks. This session will include:

  • • Introduction to the 5 key elements needed from ITFM automation tools
  • • IT Finance Maturity Roadmap
  • • Live demonstration of the ComSci ITFBM capabilities including automated costing, budgeting/forecasting and consumption reporting/demand management
  • • Best practices from ComSci’s 57,000 users

We will show you how, in partnering with ComSci and our award- winning solutions, we can help you solve even your most complex ITFM challenges.


5:00-7:00 p.m.

ComSci’s 25th Anniversary ITFMA Celebration & Reception

ComSci, a leader in automated IT Financial Management Solutions, invites you to join us for some delicious food, refreshing drinks, and informal conversations in a relaxing atmosphere. This will be an enjoy- able opportunity for you to celebrate the 25th Anniversary of ITFMA in beautiful San Francisco as well as network with other conference attendees and (while you’re at it) learn more about ComSci’s award-winning SaaS-based IT Financial Management capabilities.

ComSci, a leader in IT Cost Transparency/Financial Management solutions





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6/11/2018 » 6/15/2018
2018 World of IT Financial Management, San Francisco, CA

Sponsors & Exhibitors: